We highly value customer satisfaction and are committed to providing high-quality tattoo sticker products. If you are not satisfied with your purchase, we will gladly offer a return service. Below is our return policy:
- Return Conditions
- Products must be returned within 30 days of receipt.
- Returned products must be in their original packaging, unused, and undamaged.
- The return request must include proof of purchase (e.g., order number, invoice).
- Return Process
- Please contact our customer service team via email or phone first, explaining the reason for the return and providing relevant purchase information.
- Our customer service team will respond to your return request within 24 hours and provide the return address and related instructions.
- Please send the product back to the specified address and keep the shipping receipt for tracking purposes.
- Return Shipping Fees
- If the return is due to a product quality issue or incorrect shipment, we will cover the return shipping cost.
- If the return is due to personal reasons (e.g., dislike, wrong purchase), the return shipping cost will be borne by the customer.
- Refund Processing
- We will process the refund within 7 business days after receiving and verifying the returned product.
- The refund will be returned to your original payment account, and the specific time for the refund to be credited may vary depending on the payment method.
- Special Cases
- Customized products (e.g., personalized tattoo stickers) are not eligible for return unless there is a quality issue.
- Promotional or discounted items are not eligible for return unless there is a quality issue.
We hope that the above return policy provides you with a more reassuring shopping experience. If you have any questions or need further assistance, please feel free to contact our customer service team. Thank you for your understanding and support!